Coach,  
Trainer,
Therapist 


If you want to have something in life that you have never had before, you have to do something, that you have never done before."

J.D.Houston

About Me

I am a mother of two sons, which has provided me with a wealth of experience in various roles and even more diverse situations.

In my professional life, I have worked at HR leadership position in IBM, Project Coordinator in an EU career guidance project, and for the last 3 years I have been with Raiffeisen Bank International (RBI) in Vienna, where I was responsible for the trainings of nearly 5,000 IT employees across the entire RBI group. 

For over 15 years, I have found my greatest passion as a soft skills trainer, coach, mentor, facilitator. And in recent years I took a step in consulting work with couples and families.

In my work with couples, but often also with groups, I use the systemic, transformational model of Virginia Satir and Solution-Focused coaching. I am constantly learning, as it brings me joy.  

My clients come from various fields and social backgrounds – from individuals dealing with personal issues to teams within corporations. Since 2012, I have been living in Vienna, but I regularly travel to meet clients in Slovakia, the Czech Republic, and Austria.

  • Membership in Organisations

    ALKP  (Association of Lecturers and Career Advisors)

    PWN (Professional Women Network)

    IVS (Virginia Satir Institute)

  • Further Education and Volunteering

    2024 - 2025:

    Training in therapy and counselling for couples and families in Transformational Systemic Therapy according to Satir (IVS)

    2020 - ongoing

    Assistant in 2-year experiential trainings (IVS)

    2022-2024:

    Authentic Leadership - basic and advanced (LeadIN)

    2023:

    Agile Learning Coach (Quality Minds)

    2021 - 2022:

    Professional Integrative Coach (ICF)

    2020 - 2023:

    Volunteer Mentor in the Mentoring Programme for Women (PWN Vienna)

    2018 - 2019:

    Sandplaying – projective technique for working with individuals and groups (Centre for Family and Relationship Bonding)

    2017 and before:

    2-year experiential training (Virginia Satir Institute), Team Coaching (Erickson College), NLP for Coaches (Devon School of NLP), Systemic Management and Coaching, Project Management (GPP, IPMA), Biofeedback (Neurological and Psychological Support through Biofeedback and HRV, Prague)


 Trainings, workshops, seminars

Tailor-made base on your requirements

Examples of my topics

Empathy in the Age of AI:
Challenge: support empathy in the company.

You will learn how empathy works, how we as human beings benefit from it and how it relates to work productivity and business success

We will think about how empathy is applied in the context of AI

You will recognise 3 types of empathy in yourself and others

We will look for your unique way to support empathy in your organization

Coaching as a hard skill:
The secret: how can coaching become a part of life

You will embrace coaching as a tool for developing people you care about, including yourself

You will learn how to grasp it, set it up, use it, care for it, and improve it to serve you well

We will address the underlying attitudes, fears, and beliefs that emerge in the process

And you will gain the freedom to use coaching as a natural tool and be authentic in doing so

Non-motivation:
Motto: don't motivate – inspire... and create conditions

What conditions are key for optimal performance

What and how to give to get back

How your own motivation affects the choice of motivation tools for others

We will examine what works and when we just waste energy

Difficult moments in communication:
Important question: What is actually happening?

Identify which situations are challenging for you, in what way and why

How to maintain respect for yourself and others

How to refuse and how to handle rejection

How to say important but unpleasant information

Emotions as an important source of information

Some assertiveness tips

 Women in leadership:
Mystery: How do those women do it?

The specific role of women in 21st century leadership

How women are advancing your company's vision and the sustainability of your business

Why and how to support diversity in the organisation

HR tricks to get more women into decision-making positions

Become a modern, feminist company (learn the difference between the old and new understanding of feminism)

"We come together based on our similarities, we grow based on our differences" (Virginia Satir)

 Agile Leadership:
Recommendation: Do everything for the team, but don't do everything for the team.

Agile: History and Understanding the Concept

Team Roles and Their Specific Tasks in an Agile Environment

How to Be the Best Contribution to Your Team

How to Praise and Criticize to Allow People to Grow

How Leadership Works in Self-Managing Teams: Host, Servant, or Another Style

Agile Coaching

Managing stress and building resilience:
Worst advice: Don't stress!

How to work with your emotions and reactions

Identify stress triggers and be prepared

Who are resilient people? Get inspired by stories

Discover your coping mechanisms

and add some techniques, tools, tips and tricks to them


Coaching

(I gave the interview in 2021 in preparation for the conference)

Why coaching? What makes coaching interesting to you?

In coaching, I am constantly inspired, amused and fascinated by how many gifts, possibilities and strengths each of my clients has and how many different perspectives there are on a situation.

Sometimes in a conversation I feel like I am reading a book. That is when I am part of the story that flows in our conversation and I can contribute to its richness.

What makes coaching interesting for companies, why do they hire you?

In a business environment, the coaching approach has proven to be effective in maintaining long-term employee motivation, taking responsibility for assigned tasks, and strengthening independence and courage to bring their own solutions and participate in creating strategies and planning tasks.

Managerial or work tasks, attitudes, and handling situations with colleagues or subordinates naturally intersect with personal attitudes and private life, which is why coaching is a very open and complex process for me, the essence of which is respect and trust.

Your biggest challenge?

The challenge in every conversation is to be as close as possible to the "place" where the client needs me.

What do you think is most important for the client?

An important aspect of coaching is to help the client discover himself in each topic, to strengthen the ability to accept his human (subjectively perceived) successes as well as failures, to explore with him the decisions he has made and needs to make, and to seek, expand and deepen his possibilities and resources to decide again and possibly differently.

Decision-making is often a big topic for clients, since it is decisions that make us who we are. 

What do you think is the goal of coaching?

The goal and key to the success of the entire process is to strengthen confidence in one's own ability to handle the situation or leave it... and most importantly, in the fact that a solution exists.

That sounds ideal. Are there any difficult moments?

I care about my clients recognizing not only their potential, but also their own responsibility for their decisions. So that they understand that they have an impact on their surroundings and the change they make will affect the system in which they operate.

We also explore what the change will bring and whether this desired state is really what they want. Many times we go back to the beginning and defining what they actually want is often the most serious and difficult part of the coaching process.

 Do you have a favourite coaching-related idea?

I have many of them, some are part of my training, some have literally become “humanized”, but now two have come to mind that I sometimes remind myself of. They are about allowing myself to perceive a situation completely differently, that it is normal to perceive the same thing differently than the rest of the world, and at the same time, that my perception is in my hands and I can change it.

“Everything wonderful that has happened in this world was first born in someone’s imagination.”

Astrid Lindgren (writer)

Counseling and therapy for individual clients, couples and families

I create a safe and supportive space for couples and families where you can address challenges, develop deeper mutual understanding and discover new sides of yourself and others. I believe that every story is unique and deserves respect  and caring approach .

To speak about difficult topics, risk that you might be hurt and meet on a new , unknown ground it takes real bravery and love . That is a best start you can  grow together as a couple or/and as individual people.


“The problem is not the problem. The problem is how we manage it.”

Virginia Satir (Family Therapist)

References
Richard Bačo/ Global Talent Broker/ DEUTSCHE TELEKOM AG
"I had the honor of attending a two-day workshop with Alena on the topic of "Truly Effective Coaching". We were in a super small group of participants, which allowed for greater privacy and thus greater openness and sensitivity to the topics. I intentionally write workshop and not training, because the ratio of the practical part was large. I had the chance to immediately apply the presented things in the role of both coach and coachee. I consider the subsequent individual coaching hours to be the greatest benefit. The trust in Alena gained during the workshop helped me go deeper. During the sessions, she showed me how to understand where I had gotten to and we practiced techniques for discovering my own resources and moving forward. That's what I needed. Thank you"
Lan Deng/ Enterprise Business Group/ HUAWEI
"Our corporation with Mrs. Vagnerova is very pleasant and efficient. We have conducted very effective team working and individual session after the personality test. During the process the whole team really did focus on working together and improve our cooperation among each other and seek for the solution how to conquer the difficulties. In the end that the program from Mrs. Vagnerova is definitely recommended for future team building and we are also very looking forwards to work and play with her team again!"
Vice president Central Europe and Italy/ JULIUS MEINL
"Alena is always a great listener. She is always present in coaching, she perceives important moments and turns in the discussion... and then she asks a question that is completely clear and yet chilling. I always experience Ahaaaa moments during our conversations and thanks to our conversations I ask myself questions that I would not have otherwise asked and see things from a different perspective."
Companies I have worked with